FAQs & Troubleshooting
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215 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 3How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4Where can I download the latest P-touch Editor for Mac?
- 5Poor print quality when printing on narrow labels. (iPrint&Label)
- 6How do I transfer label or slip templates?
- 7Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 8Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 9How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 10I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 11What is the default User ID and Password for BRAdmin Light or Professional?
- 12The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 13Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 14Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 15How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 16The power button does not light up.
- 17How do I install/change the label roll?
- 18P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 19P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).
- 20The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 21I cannot print from the printer in a network-shared environment.
- 22When I print a long label or many labels continuously, printing suddenly stops.
- 23Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 24Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 25I cannot print from GIMP on Linux.
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27What Android™ mobile application can I use?
- 28How to identify the printer's firmware version
- 29The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 30What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 31The paper settings specified from the server computer are not reflected on the client computer.
- 32How do I transfer label templates with P-touch Transfer Express?
- 33How do I rotate objects? (P-touch Editor Lite LAN)
- 34The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 35How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 36Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 37Which interface cable can I use?
- 38My printer will not print from the P-touch Address Book software.
- 39P-touch Editor crashes when I open it on my Mac.
- 40Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 41My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 42I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 43I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 44Creating a label with OpenOffice (Linux®)
- 45I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 46How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 47How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 48Can I create a label with time&date? (iPrint&Label)
- 49How can I connect the printer to my mobile device via Wi-Fi® ?
- 50How can I make vertical labels? (P-touch Editor 5.1 for Mac)