FAQs & Troubleshooting
Popular |
163 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 3I cannot install the printer driver.
- 4I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 5I got an error while installing the printer driver. (Linux®)
- 6Where can I download the latest P-touch Editor for Mac?
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 9When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 10How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 11Where can I find my Brother printer's serial number?
- 12Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 13How do I install/change the label roll?
- 14I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 15The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 16Small characters or thin lines are printed faintly.
- 17I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 18How to identify your Operating System (OS) for Windows or Mac
- 19I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 20How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 21Labels are jammed in the machine or are not ejected correctly after printing.
- 22How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 23How do I start P-touch Editor Lite when connecting the printer to my computer?
- 24I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 25Some of the print options in OpenOffice do not work. (Linux®)
- 26(Video) Small characters or thin lines are printed faintly.
- 27When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 28How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 29I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 30The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 31How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 32When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 33How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 34Printing is not possible. (P-touch Editor5.3 for Mac)
- 35The printing has poor quality, white lines or streaks.
- 36The power button does not light up.
- 37How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 38I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 39Creating a label with OpenOffice (Linux®)
- 40How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 41How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 42How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 43What do the indicator lights mean?
- 44"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 45The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 46How do I connect the printer to my computer using a USB cable?
- 47How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 48The print is horizontally compressed and not shaped correctly.
- 49How to use the Numbering function (P-touch Editor 5.x for Windows)
- 50Printing is not possible. (P-touch Editor 5.0 for Mac)