FAQs & Troubleshooting
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198 Results
- 1Printing is not possible. (USB connection)
- 2How do I transfer label templates with P-touch Transfer Express?
- 3How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 6How do I transfer label or slip templates?
- 7How do I uninstall the printer driver?
- 8Where can I find my Brother printer's serial number?
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 11How to identify your Operating System (OS) for Windows or Mac
- 12I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14Small characters or thin lines are printed faintly.
- 15What iOS mobile application can I use?
- 16When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 17Can I change the barcode protocol inside the templates? (iPrint&Label)
- 18How to identify the printer's firmware version
- 19How can I print using Portrait? (iPrint&Label)
- 20Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 21How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 22Can I directly operate my printer from a self-developed application software and print a label?
- 23Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 24I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 25How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 26How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 27The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 28(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 29How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 30Where can I download the latest P-touch Editor for Mac?
- 31Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 32I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 33I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 34Print free-length labels with the set length (Linux®)
- 35Creating a label with GIMP (Linux®)
- 36How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 37(Video) Small characters or thin lines are printed faintly.
- 38Can I change the barcode settings like barocde size? (iPrint&Label)
- 39How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 40I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 41Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 42Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 43"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 44I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 45The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 46(Video) When I print many continuous labels, part of the label data is printed twice.
- 47What do the indicator lights mean?
- 48The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 49How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50I cannot save a file downloaded from the Brother support website (For Windows)