FAQs & Troubleshooting
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164 Results
- 1I cannot print.
- 2P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 3The power button does not light up.
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 7Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 8(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 10Where can I download the latest P-touch Editor for Mac?
- 11How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 12How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 13(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 14I cannot install the printer driver.
- 15When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 18How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 19Print free-length labels with the set length (Linux®)
- 20I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 21I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 22How to identify your Operating System (OS) for Windows or Mac
- 23I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 24How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 25I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 26Creating a label with OpenOffice (Linux®)
- 27Can I set a different media width when using an OpenOffice template? (Linux®)
- 28How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 29(Video) Small characters or thin lines are printed faintly.
- 30Small characters or thin lines are printed faintly.
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 33I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 34I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 35Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 36How to uninstall the printer driver and software
- 37What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 38How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 39Printing is not possible. (P-touch Editor5.3 for Mac)
- 40How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 41(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 42Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 43I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 44Installing the LPR driver and CUPS wrapper driver (Linux®)
- 45Some of the print options in OpenOffice do not work. (Linux®)
- 46Creating a label with GIMP (Linux®)
- 47The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 48(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49How to open the Devices and Printers window
- 50How can I make vertical labels? (P-touch Editor 5.1 for Mac)