FAQs & Troubleshooting
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179 Results
- 1What is Brother iPrint&Scan?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Replace Belt
- 4How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5Replace WT Box
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7Jam Inside
- 8Load paper in the paper tray
- 9Drum End Soon
- 10Can I print from or scan to Android™ Smartphone?
- 11Adjust color settings by using the custom setting in the printer driver
- 12Replace Laser
- 13Jam Tray / Jam Tray 1 / Jam Tray 2
- 14Jam MP Tray
- 15Replace Drum
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17I cannot print using my Brother machine on a wireless network (Mac)
- 18I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 19How to identify your Operating System (OS).
- 20Condensation
- 21Calibrate or Calibration Failed or Calibration.
- 22The color of your printouts is not what you expected
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24Disable the APIPA protocol.
- 25What is the recommended paper?
- 26I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30Change the printer driver settings (Windows/macOS)
- 31Replace PF Kit xx
- 32The printer status is Offline or Paused.
- 33Clean the drum unit
- 34Cooling Down
- 35Jam Rear
- 36Replace Fuser
- 37Turn the Toner Save Mode on or off.
- 38I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 39What driver package format is supported by my Linux distribution?
- 40I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 43Enable the Brother machine's network interface.
- 44Protect your Brother machine against unauthorised access over the network
- 45Delete print jobs from the print queue.
- 46Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 47Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 48Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 49I cannot print from my computer via USB.
- 50Registration or Registration failed.