FAQs & Troubleshooting
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171 Results
- 1The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2Delete print jobs from the print queue.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5Adjust color settings by using the custom setting in the printer driver
- 6Out of Memory / Print Data Full
- 7Drum !
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9The printer status is Offline or Paused.
- 10Jam MP Tray
- 11Replace Drum
- 12What is Brother iPrint&Scan?
- 13How to identify your Operating System (OS).
- 14Toner Low
- 15Load paper in the paper tray
- 16I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 17Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 18I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 22Calibrate or Calibration Failed or Calibration.
- 23Jam 2-sided
- 24Jam Inside
- 25Can I use non-Brother or third party supplies with the Brother machine?
- 26What can happen if the wrong paper is used in your machine.
- 27Protect your Brother machine against unauthorised access over the network
- 28Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 29Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 30What is AirPrint?
- 31Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33Change the printer driver settings (Windows/macOS)
- 34Condensation
- 35Tray 2 Error
- 36Check the Node Name of the Brother machine
- 37What kind of memory can I use?
- 38Wrinkle
- 39What is the recommended paper?
- 40My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 41I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 42The Brother machine is making a loud intermittent beeping noise.
- 43Replace PF Kit xx
- 44Replace Belt
- 45Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 46Jam Rear
- 47Jam Tray / Jam Tray 1 / Jam Tray 2
- 48Replace Toner
- 49I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 50Add your Brother machine with AirPrint (macOS)