FAQs & Troubleshooting
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216 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Connect the cord
- 3What is Brother iPrint&Scan?
- 4(Video) Unpack your Brother machine
- 5Paper is Jammed in the Back of the Machine
- 6Print on Both Sides of the Paper (Macintosh)
- 7Disable the APIPA protocol.
- 8Print as a Poster (Windows®)
- 9Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12(Video) Replace the Toner Cartridge
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Setup a Brother machine on a wireless (Wi-Fi) network.
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17I cannot print using my Brother machine on a wireless network (Mac)
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 20The printer status is Offline or Paused.
- 21Paper is Jammed in the 2-sided Tray
- 22Paper is Jammed in the Paper Tray
- 23Replace Drum
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 26Paper is Jammed inside the Machine
- 27Jam MP Tray
- 28Send an Email with User Authentication
- 29Discover the MAC address of the Brother network card
- 30Toner Low or Prepare New Toner Cartridge
- 31Reset the Network Settings to the Factory Settings
- 32My printer takes a long time to start printing when using Airprint. (iOS 16)
- 33I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 34Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 35Load and Print Thick Paper Using the Paper Tray
- 36Manage Multiple Certificates
- 37Print on Both Sides of the Paper (Windows®)
- 38Enable the Brother machine's network interface.
- 39My Brother machine could not be found over the network when I installed drivers on my computer.
- 40(Video) Set up your Brother machine
- 41Delete print jobs from the print queue.
- 42Reduce Toner Consumption
- 43I cannot install Brother drivers on Debian 10 or later (Linux)
- 44(Video) Update the Driver or Firmware for your Brother machine
- 45Send an Email Securely Using SSL TLS
- 46Install a Certificate on Your Brother Machine
- 47What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 48Drum End Soon
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.