FAQs & Troubleshooting
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203 Results
- 1Replace Drum
- 2(Video) Load A4/Letter paper
- 3(Video) Replace the Toner Cartridge
- 4After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 5Manage Your Network Machine Securely Using Web Based Management
- 6The printer status is Offline or Paused.
- 7Paper is Jammed in the Paper Tray
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Paper is Jammed in the 2-sided Tray
- 10The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12What is Brother iPrint&Scan?
- 13Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15What driver package format is supported by my Linux distribution?
- 16Cannot print after a Windows 10 update (June 2020)
- 17Load and Print Thick Paper Using the Paper Tray
- 18Configure the Store Print Log to Network Settings Using Web Based Management
- 19Access Web Based Management
- 20Print on Both Sides of the Paper (Windows®)
- 21Print as a Poster (Windows®)
- 22Load and Print on Envelopes Using the MP Tray
- 23Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 24Supported models of Universal Printer Driver for PCL
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 26Use a Macro from Your Computer (Windows®)
- 27Paper is Jammed inside the Machine
- 28Install the optional lower tray
- 29A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 30A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 31Clean the Drum Unit
- 32Lines across the page
- 33What kind of envelopes and labels are recommended for printing?
- 34The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 35Delete print jobs from the print queue.
- 36Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 39How to identify your Operating System (OS).
- 40Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 41Adjust the Machine's Volume
- 42Black toner marks across the page
- 43What is the recommended paper?
- 44Black lines down the page
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46The downloaded driver's name is different from my machine's name. (Linux)
- 47Check the Remaining Life of Parts
- 48Reset the Drum Counter
- 49Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 50Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)