FAQs & Troubleshooting
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230 Results
- 1Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2(Video) Replace the Toner Cartridge
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4What can happen if the wrong paper is used in your machine.
- 5Disable the APIPA protocol.
- 6How to identify your Operating System (OS).
- 7Add your Brother machine with AirPrint (macOS)
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9The printer status is Offline or Paused.
- 10Paper is Jammed underneath the Paper Tray
- 11(Video) Set up your Brother machine
- 12(Video) Load an Envelope (Manual Feed Slot)
- 13What is Brother iPrint&Scan?
- 14Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 15Cover is Open
- 16Secure Print (Windows®)
- 17Paper is Jammed in the Back of the Machine
- 18Paper is Jammed in the Paper Tray
- 19Replace the Drum Unit
- 20What is the recommended paper?
- 21My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 22How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24WT Box End Soon
- 25Paper is Jammed in the Manual Feed Slot
- 26Replace the Belt Unit
- 27I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 28Cannot print after a Windows 10 update (June 2020)
- 29Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 30Setup a Brother machine on a wireless (Wi-Fi) network.
- 31Small Paper
- 32No Belt Unit
- 33Print Unable ##
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35Manual Feed
- 36Print the Network Configuration Report
- 37Check the firmware version.
- 38Printing/ Scanning with a mobile device
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41Clean the Machine
- 42Load and Print on Labels in the Manual Feed Slot
- 43Manage Multiple Certificates
- 44Print as a Poster (Windows)
- 45Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 46(Video) Unpack your Brother machine
- 47How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 48Delete print jobs from the print queue.
- 49Download a file from the "Downloads" section and save it to Windows 8 computer.
- 50Open the Control Panel (For Windows)