FAQs & Troubleshooting
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217 Results
- 1Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 2(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3What is Brother iPrint&Scan?
- 4(Video) Replace the Toner Cartridge
- 5(Video) Paper is Jammed inside the Machine
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7(Video) Connect the cord
- 8The printer status is Offline or Paused.
- 9Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 10(Video) Load A4/Letter paper
- 11Paper is Jammed in the MP tray
- 12Replace Drum
- 13Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 14(Video) Paper is Jammed in the 2-sided Tray
- 15(Video) Paper is Jammed in the Back of the Machine
- 16(Video) Paper is Jammed in the Paper Tray
- 17Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 21Send an Email Securely Using SSL/TLS
- 22Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 23Change the printer driver settings (Windows/macOS)
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26(Video) Update the Driver or Firmware for your Brother machine
- 27After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 28How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 29Manage Your Network Machine Securely Using Web Based Management
- 30Export the Certificate and Private Key
- 31Load and Print Labels Using the MP Tray
- 32Setup a Brother machine on a wireless (Wi-Fi) network.
- 33The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 34Protect your Brother machine against unauthorised access over the network
- 35Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 36Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 37Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 38Size Error DX or Size Error 2-sided
- 39Size mismatch
- 40Image skewed
- 41I am unable to print from a client PC to a printer on a print server. (Linux)
- 42Send an Email with User Authentication
- 43Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 45Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 46TONER ENDED
- 47What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 48Curled or wavy
- 49Gray background
- 50Disable the APIPA protocol.