FAQs & Troubleshooting
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214 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Replace the Toner Cartridge
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5(Video) Cannot Detect
- 6(Video) Paper is Jammed in the 2-sided Tray
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 9I cannot print using my Brother machine on a wireless network (Mac)
- 10(Video) Paper is Jammed inside the Machine
- 11(Video) Connect the cord
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 14(Video) Paper is Jammed in the Paper Tray
- 15(Video) Set up your Brother machine
- 16Setup a Brother machine on a wireless (Wi-Fi) network.
- 172-sided Disabled
- 18Print both sides of paper or a booklet automatically
- 19(Video) Paper is Jammed in the Back of the Machine
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 22(Video) Unpack your Brother machine and install the toner cartridge
- 23Replace Drum
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 27What is the recommended paper?
- 28(Video) Load an Envelope (Manual Feed Slot)
- 29Cannot Detect
- 30Size Error DX or Size Error 2-sided
- 31Reduce Toner Consumption
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33Brother iPrint&Scan cannot find my Brother machine (macOS)
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35Media Type Mismatch or Media Mismatch
- 36Print Unable ##
- 37No Toner
- 38The printer status is Offline or Paused.
- 39I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 40Reset Your Brother Machine
- 41Envelope creases
- 42What can happen if the wrong paper is used in your machine.
- 43I cannot find some options in the Print dialog box (macOS 11 or later)
- 44What driver package format is supported by my Linux distribution?
- 45Cannot print after a Windows 10 update (June 2020)
- 46I cannot print on a wireless (Wi-Fi) network (Windows)
- 47The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 48What kind of envelopes and labels are recommended for printing?
- 49Download a file from the "Downloads" section and save it to Windows 8 computer.
- 50Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.