FAQs & Troubleshooting
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203 Results
- 1(Video) Set up your Brother machine
- 2(Video) Load A4/Letter paper
- 3What is Brother iPrint&Scan?
- 4Replace Drum
- 5(Video) Replace the Toner Cartridge
- 6(Video) Load an Envelope (Manual Feed Slot)
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8Brother iPrint&Scan cannot find my Brother machine (macOS)
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 11Cannot Detect
- 12(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13(Video) Paper is Jammed inside the Machine
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15TONER ENDED
- 16Toner Low or Prepare New Toner Cartridge
- 17Reset Your Brother Machine
- 18Print on envelopes, labels or thick paper from the Manual feed slot
- 19Hollow print
- 20(Video) Update the Driver or Firmware for your Brother machine
- 21Change the Setting Lock Password
- 22Reset the Drum Counter
- 23Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 24What is Toner Continue Mode?
- 25Print Unable ##
- 262-sided Disabled
- 27I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 28The machine prints unexpectedly or it prints garbage.
- 29(Video) Paper is Jammed in the 2-sided Tray
- 30(Video) Paper is Jammed in the Back of the Machine
- 31(Video) Paper is Jammed in the Paper Tray
- 32Reduce Toner Consumption
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34Control Printer Driver settings (only available for Windows)
- 35Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 36(Video) Unpack your Brother machine and install the toner cartridge
- 37Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 38What is the difference between the toner cartridge and the drum unit?
- 39(Video) Cannot Detect
- 40What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 41Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43What driver package format is supported by my Linux distribution?
- 44Check the remaining ink or toner level (Linux)
- 45The downloaded driver's name is different from my machine's name. (Linux)
- 46I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48No Paper T1
- 49Wrong Toner
- 50Create a Certificate Signing Request (CSR)