FAQs & Troubleshooting
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163 Results
- 1Replace Drum
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3(Video) Load paper
- 4Jam 2-sided
- 5Load paper in the paper tray
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8(Video) Replace Toner
- 9What kind of envelopes and labels are recommended for printing?
- 10Protect your Brother machine against unauthorised access over the network
- 11Manual Feed
- 12Drum !
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14To install the printer driver easily using a tool. (Linux)
- 15(Video) Update the Driver or Firmware for your Brother machine
- 16Possible solutions for print quality issues
- 17(Video) Set up your Brother machine
- 18(Video) Load an Envelope (Manual Feed Slot)
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 21I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 22I cannot find some options in the Print dialog box (macOS 11 or later)
- 23Add your Brother machine with AirPrint (macOS)
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25Check the remaining ink or toner level (Linux)
- 26I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 27Update the Driver or Firmware for your Brother machine
- 28Check the firmware version.
- 29Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 30Print both sides of paper or a booklet automatically
- 31The machine prints unexpectedly or it prints garbage.
- 32Curled or wavy
- 33Wrinkles or creases
- 34What can happen if the wrong paper is used in your machine.
- 35I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 36I cannot install the driver when using the Driver Install Tool. (Linux)
- 37Where can I download Brother iPrint&Scan application for Mac?
- 38Open the Status Monitor
- 39The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 40Discover the MAC address of the Brother network card
- 41I cannot print from my computer via USB.
- 42What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 43Check the Node Name of the Brother machine
- 44Black toner marks across the page
- 45White lines down the page
- 46Lines across the page
- 47White lines across the page
- 48Gray background
- 49Ghost
- 50Hollow print