FAQs & Troubleshooting
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124 Results
- 1(Video) Replace Toner
- 2Replace Drum
- 3(Video) Update the Driver or Firmware for your Brother machine
- 4(Video) Load A4/Letter paper
- 5Jam Rear
- 6(Video) Unpack your Brother machine and connect the power cord.
- 7I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9Turn the Toner Save Mode on or off.
- 10Update the Driver or Firmware for your Brother machine
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12Open the Status Monitor
- 13Delete print jobs from the print queue.
- 14What is Toner Continue Mode?
- 15I cannot print from my computer via USB.
- 16Jam Tray (1)
- 17I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 18Where can I download Brother iPrint&Scan application for Mac?
- 19(Video) Load an Envelope (Manual Feed Slot)
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22What kind of envelopes and labels are recommended for printing?
- 23Check the firmware version.
- 24Can I use AirPrint with my Brother machine?
- 25Change the printer driver settings (Windows/macOS)
- 26Print Unable or Print Unable XX
- 27Print both sides of paper or a booklet automatically
- 28Clean the drum unit
- 29Manual Feed
- 30Drum End Soon
- 31What can happen if the wrong paper is used in your machine.
- 32What is the recommended paper?
- 33I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 34I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 35My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 36The downloaded driver's name is different from my machine's name. (Linux)
- 37Large characters are printed incorrectly. (Linux)
- 38The driver installation finished successfully but I cannot print. (Linux)
- 39I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 40I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 41I am unable to print from a client PC to a printer on a print server. (Linux)
- 42I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 43To install the printer driver easily using a tool. (Linux)
- 44I want to print using CUPS while keeping SELinux enabled. (Linux)
- 45Uninstall printer drivers (Linux)
- 46Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 47A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 48Possible solutions for print quality issues
- 49Unpack the machine
- 50Install the built-in drivers (For Windows 8 and Windows 10)