FAQs & Troubleshooting
Popular |
186 Results
- 1The printer status is Offline or Paused.
- 2I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 3What kind of memory can I use?
- 4Change the printer driver settings (Windows/macOS)
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6When trying to print from Mac OS® X the print queue is stopped.
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8Large characters are printed incorrectly. (Linux)
- 9Output sheets are completely black.
- 10Open the Control Panel (For Windows)
- 11How to identify your Operating System (OS).
- 12What is 'Secure Printing' and how do I use it? (for Macintosh users)
- 13I cannot print from Mac OS X.
- 14What is a Print Server?
- 15Can my printer work on a SAP system?
- 16Printouts have toner specks.
- 17I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 18Can I use non-Brother or third party supplies with the Brother machine?
- 19Printouts are faint.
- 20The image is ghosted.
- 21The printed letters are slanted, positioned incorrectly.
- 22The downloaded driver's name is different from my machine's name. (Linux)
- 23I cannot print from my computer via network. (For Macintosh)
- 24How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 25I see the message "DOWNLOAD FULL or FONT FULL or MEMORY FULL or IGNORE DATA" on the printer LCD. What does it mean?
- 26Printer does not recognize the HDD/Compact Flash.
- 27What factor determines the Drum life?
- 28"MP tray" is displayed on the LCD. What does it mean?
- 29The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 30When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 31I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 32Uninstall the printer drivers (For Windows)
- 33Vertical black lines appear on the printout.
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35Cannot print after a Windows 10 update (June 2020)
- 36The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 37The driver installation finished successfully but I cannot print. (Linux)
- 38I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 39When printing with monochrome laser printer, the print position shifts. (Linux)
- 40Pre-Required Procedures (Linux)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 43What is the Network Shared printing?
- 44Can I print from and scan to iPhone, iPod touch and iPad?
- 45I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 46Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 47What is 'Secure Printing' and how do I use it? (for Windows users)
- 48How to setup the Printer RAMDISK.
- 49How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 50I see the message "SIZE MISMATCH" on the printer LCD. What does it mean?