FAQs & Troubleshooting
Popular |
228 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2How to identify your Operating System (OS).
- 3Can I print from or scan to Android™ Smartphone?
- 4The printer status is Offline or Paused.
- 5Jam Duplex
- 6What is Brother iPrint&Scan?
- 7Is my Brother machine compatible with Windows Vista?
- 8Toner Low or Prepare New Toner Cartridge
- 9Reset the print server to the default factory settings.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Can I print on transparencies e.g. for overhead projectors?
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15Discover the MAC address of the Brother network card
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17No Paper
- 18I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 19I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 20Enable the Brother machine's network interface.
- 21What is AirPrint?
- 22Can I use non-Brother or third party supplies with the Brother machine?
- 23What can happen if the wrong paper is used in your machine.
- 24Clean the drum unit
- 25Jam Tray 1 or Jam Tray 2
- 26Black lines down the page
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 29Change the printer driver settings (Windows/macOS)
- 30No Toner
- 31Manual Feed
- 32Curled
- 33What kind of memory can I use?
- 34Disable the APIPA protocol.
- 35What is the recommended paper?
- 36Print the Network Configuration Report
- 37Clean the paper pick-up roller.
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 40Reduce printing noise.
- 41Fuser Error or Self-Diagnostic
- 42Replace Laser
- 43Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 44I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
- 45What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 46Jam MP Tray
- 47Curled or wavy
- 48Cancel print jobs using the machine's control panel.
- 49Printable area
- 50What is the BRAdmin Professional software used for?