FAQs & Troubleshooting
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213 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 2TONER LOW
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5Can I print from or scan to Android™ Smartphone?
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7Replace Drum
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10Jam MP Tray
- 11Envelope creases
- 12Wrinkles or creases
- 13Print on labels and envelopes from the MP tray.
- 14Manual Feed
- 15I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 16Replace PF Kit xx
- 17Replace Laser
- 18Jam Duplex
- 19Jam Rear
- 20Replace Toner
- 21Cannot print after a Windows 10 update (June 2020)
- 22I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 23Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 24What is Brother iPrint&Scan?
- 25Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 26Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 27Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 28Drum Stop
- 29Drum End Soon
- 30Service Call
- 31Install additional memory.
- 32The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 33I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 34Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 35Duplex Disabled
- 36No Toner
- 37The printer status is Offline or Paused.
- 38Print both sides of paper or a booklet automatically
- 39Curled
- 40Out of Memory
- 41Jam Inside
- 42Curled or wavy
- 43What can happen if the wrong paper is used in your machine.
- 44When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 45Reset the print server to the default factory settings.
- 46What is the BRAdmin Professional software used for?
- 47Disable the APIPA protocol.
- 48Print the Network Configuration List.
- 49Install the built-in drivers (For Windows 8 and Windows 10)
- 50I cannot print from my computer via USB.