FAQs & Troubleshooting
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159 Results
- 1Replace PF Kit xx
- 2Jam Rear
- 3Jam Duplex
- 4Jam MP Tray
- 5Manual Feed
- 6I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 7Where do I find manuals for my Brother machine?
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9"Offline" appears on the Status Monitor.
- 10The print speed is slow.
- 11I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 12Cover is Open
- 13Size Error DX
- 14TONER LOW
- 15Clean the corona wire
- 16What do the LED indications mean?
- 17Adjust the Brother machine's Sleep Time setting
- 18Windows 10 Support Information
- 19Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 20Jam Inside
- 21Replace Fuser
- 22Turn the Toner Save mode on or off
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24What driver package format is supported by my Linux distribution?
- 25The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 26How to identify your Operating System (OS).
- 27Change the printer driver settings (Windows/macOS)
- 28Fuser Error or Self-Diagnostic
- 29Drum Stop
- 30The printer status is Offline or Paused.
- 31Print both sides of paper or a booklet automatically
- 32The print speed is very slow when I use XML Paper Specification Printer Driver.
- 33Clean the drum unit
- 34Curled
- 35Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 36Out of Memory
- 37Service Call
- 38Install the optional tray unit.
- 39All black
- 40Cannot print after a Windows 10 update (June 2020)
- 41I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 42To install the printer driver easily using a tool. (Linux)
- 43Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 44I cannot print from my computer via USB.
- 45Is my Brother machine compatible with third party print servers?
- 46Smudges on printed pages (Poor fixing)
- 47Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 48When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 49Print on both sides of the paper (2-sided/duplex Printing).
- 50Hollow print