The printer status is Offline or Paused.

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?

Delete print jobs from the print queue.

Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.

Can I print from and scan to iPhone, iPod touch and iPad?

Change the printer driver settings (Windows/macOS)

I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.

"JAM DUPLEX" error appears on the LCD. What should I do?

"JAM REAR" error appears on the LCD. What should I do?

How do I install additional memory?

I cannot save a file downloaded from the Brother support website (For Windows)

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

Use the Universal Printer Driver for BR-Script. (PostScript language emulation)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?

The printer prints unexpectedly or it prints garbage.

"JAM INSIDE" error appears on the LCD. What should I do?

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.

Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.

Can I print from or scan to Android™ Smartphone?

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

Print on both sides of the paper.

What driver package format is supported by my Linux distribution?

Cannot print after a Windows 10 update (June 2020)

Can I use my Brother printer with a 64 bit Linux distribution? (Linux)

I cannot print using my Brother machine on a wired network. (Windows/macOS)

Windows 10 Support Information

Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.

What is the difference between the toner cartridge and the drum unit?

I still receive the error message "Replace Drum", "Drum Near End", or "Drum End Soon" after I replace the drum unit with a new one.

Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.

I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.

I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)

What is the Network Shared printing?

The paper is skewed when it's printed.

When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)

Uninstall the drivers. (Mac OS X 10.2 - 10.4)

"JAM TRAY 1", "JAM TRAY2" , "JAM TRAY3" error message appears on the LCD. What should I do?

"JAM MP TRAY" error appears on the LCD. What should I do?

Printouts (envelopes) have creases.

Replace the drum unit.

What is APIPA?

What are the differences between the BRAdmin Professional and the Web BRAdmin software?

How do I install the Optional Tray Unit?

What is the BRAdmin Professional software used for?

Can I buy any MICR toner?