FAQs & Troubleshooting
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169 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3What is Brother iPrint&Scan?
- 4The printer status is Offline or Paused.
- 5The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 8Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 9Print a Printer Settings page.
- 10Can I print from DOS applications?
- 11What is the BRAdmin Professional software used for?
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 17Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 18The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 19What is a "Generic PCL Driver"?
- 20What kind of memory can I use?
- 21What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 22My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 23When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 24Check the firmware version.
- 25Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 26Print a web page from iPrint&Scan when using an Android™ mobile device.
- 27Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 28The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 29I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 30What is the Network Shared printing?
- 31The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 32The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
- 33How can I change the printer settings?
- 34I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 35White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 36Can I use non-Brother or third party supplies with the Brother machine?
- 37What are the expected yields of the consumables?
- 38Large characters are printed incorrectly. (Linux)
- 39Install the built-in drivers (For Windows 8 and Windows 10)
- 40Cannot print after a Windows 10 update (June 2020)
- 41Paper size settings are unavailable when I print from OpenOffice (Linux)
- 42Uninstall printer drivers (Linux)
- 43Pre-Required Procedures (Linux)
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Protect your Brother machine against unauthorised access over the network
- 46Use the Universal Printer Driver for PCL
- 47Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 48Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 49How to identify your Operating System (OS).
- 50Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.