FAQs & Troubleshooting
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187 Results
- 1How do I perform a factory reset?
- 2Does NC-2200w work with Windows Vista?
- 3The printer status is Offline or Paused.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5What is a "Generic PCL Driver"?
- 6Can I print from DOS applications?
- 7What is the printable area per page?
- 8The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 9What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 10How can I change the IP address?
- 11Can I print using the IPP protocol on Windows XP?
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 14I cannot print from Mac OS X.
- 15I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 16The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 17Printouts have a curl or wave.
- 18How do I print a network configuration page?
- 19Delete print jobs from the print queue.
- 20Discover the MAC address of the Brother network card
- 21Change the printer driver settings (Windows/macOS)
- 22Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 23Printouts (envelopes) have creases.
- 24When trying to print from Mac OS® X the print queue is stopped.
- 25When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 26How do I factory reset the print server?
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 29Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 30What do the LED indications mean?
- 31I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 32What driver package format is supported by my Linux distribution?
- 33Cannot print after a Windows 10 update (June 2020)
- 34The paper is skewed when it's printed.
- 35When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 36I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 37How do I print a Test page?
- 38What kind of paper can I use?
- 39I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 40How do I install additional memory?
- 41I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 42Can I print from or scan to Android™ Smartphone?
- 43What is Status Monitor and how can I turn it on?
- 44What kind of USB cable can I use?
- 45I cannot use the "Modules Update" button on Web BRAdmin.
- 46How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 47The printer makes a grinding or clicking sound.
- 48The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 49How can I change the IP address using the ARP and PING commands?
- 50What is UPnP and SSDP?