FAQs & Troubleshooting
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172 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 3How do I perform a factory reset?
- 4The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 7Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 8Can I print from DOS applications?
- 9How do I factory reset the print server?
- 10What driver package format is supported by my Linux distribution?
- 11Change the printer driver settings (Windows/macOS)
- 12The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 13What can happen if the wrong paper is used in your machine.
- 14The printed letters are slanted, positioned incorrectly.
- 15White lines appears down the page.
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 18Delete print jobs from the print queue.
- 19Can I print from or scan to Android™ Smartphone?
- 20The paper is skewed when it's printed.
- 21Using the PING command to troubleshoot problems.
- 22I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 23None of the LEDs illuminate.
- 24When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 25I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 26The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 27Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 28Printouts have a curl or wave.
- 29Printouts have wrinkles or creases.
- 30When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 31When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 32What is the printable area per page?
- 33My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 34I cannot install the driver when using the Driver Install Tool. (Linux)
- 35Print command (LPR) (Linux)
- 36I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 37What is the Network Shared printing?
- 38The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 39Does NC-2200w work with Windows Vista?
- 40The print speed slows down.
- 41How do I print on transparencies?
- 42When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 43I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 44I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 45Why is the Status light (led) red and the Toner light (led) on?
- 46The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 47Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 48White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 49Lines appears across the page.
- 50White lines appear across the page.