FAQs & Troubleshooting
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206 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2The printer status is Offline or Paused.
- 3Replace Drum
- 4Jam MP Tray
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6No Tray
- 7Calibrate
- 8No Paper
- 9Carry out calibration to improve the color density
- 10Jam Duplex
- 11No Belt Unit
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 13Is my Brother machine compatible with Windows Vista?
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16Adjust color settings by using the custom setting in the printer driver
- 17Replace PF Kit xx
- 18Replace Laser
- 19Jam Rear
- 20Jam Tray 1 / Jam Tray 2
- 21What is Brother iPrint&Scan?
- 22Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 23Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 24How to identify your Operating System (OS).
- 25Cartridge Error
- 26WT Box End Soon
- 27Unusable Device
- 28Toner Low
- 29Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 30Change the sleep time setting
- 31Cannot print after a Windows 10 update (June 2020)
- 32When I print images, the quality is not good (Linux)
- 33Open the Control Panel (For Windows)
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35Can I print on transparencies e.g. for overhead projectors?
- 36Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 37Change the printer driver settings (Windows/macOS)
- 38Toner Error
- 39Belt End Soon
- 40Clean the paper pick-up roller
- 41Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 42Size Error DX
- 43Replace WT Box
- 44Replace Toner
- 45Replace Fuser
- 46A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48What driver package format is supported by my Linux distribution?
- 49I cannot save a file downloaded from the Brother support website (For Windows)
- 50"Offline" appears on the Status Monitor.