FAQs & Troubleshooting
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181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace Drum
- 3What is Brother iPrint&Scan?
- 4Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 5The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Replace WT (waste toner) Box
- 8WT Box End Soon
- 9Carry out calibration to improve the color density
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Replace Belt unit
- 12Replace Toner
- 13Replace Fuser
- 14Toner Low
- 15I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 16I cannot print using my Brother machine on a wireless network (Windows)
- 17The printer status is Offline or Paused.
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 19Load paper in the paper tray
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21Adjust color settings by using the custom setting in the printer driver
- 22Turn the Toner Save Mode on or off.
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26Jam Manual Feed
- 27The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 28Calibrate or Calibration Failed or Calibration.
- 29Replace PF Kit xx
- 30I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 31No Waste Toner
- 32I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 33Jam 2-sided
- 34Envelope creases
- 35Disable the APIPA protocol.
- 36Change the printer driver settings (Windows/macOS)
- 37Toner Error
- 38Drum Stop
- 39Drum Error (Drum!)
- 40Print on envelopes, labels or thick paper from the Manual feed slot
- 41Set up your Brother machine on a wireless network.
- 42I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 43Jam Rear
- 44Delete print jobs from the print queue.
- 45I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 46Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47No Paper
- 48Cover is Open
- 49Reset the print server to the default factory settings.
- 50Add your Brother machine with AirPrint (macOS)