FAQs & Troubleshooting
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181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace Drum
- 3Carry out calibration to improve the color density
- 4Adjust color settings by using the custom setting in the printer driver
- 5Replace Belt unit
- 6Replace Fuser
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8What is Brother iPrint&Scan?
- 9WT Box End Soon
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11Drum Error (Drum!)
- 12Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 13The printer status is Offline or Paused.
- 14No Waste Toner
- 15Turn the Toner Save Mode on or off.
- 16What driver package format is supported by my Linux distribution?
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Discover the MAC address of the Brother network card
- 19Drum Stop
- 20No Paper
- 21Toner Low
- 22Clean the corona wire (video instructions available)
- 23I cannot print using my Brother machine on a wireless network (Windows)
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 26Change the printer driver settings (Windows/macOS)
- 27Calibrate or Calibration Failed or Calibration.
- 28I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 29Load paper in the paper tray
- 30Set up your Brother machine on a wireless network.
- 31I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 34Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 35Toner Error
- 36Replace PF Kit xx
- 37I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 38Jam 2-sided
- 39Jam Rear
- 40Jam Inside
- 41What can happen if the wrong paper is used in your machine.
- 42Adjust the Brother machine's Sleep Time setting
- 43Replace Toner
- 44Print on envelopes, labels or thick paper from the Manual feed slot
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 47Add your Brother machine with AirPrint (macOS)
- 48Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 49Delete print jobs from the print queue.
- 50I cannot find some option in the Printing preferences. (For Windows)