FAQs & Troubleshooting
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182 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Add your Brother machine with AirPrint (macOS)
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Open the Status Monitor
- 5Replace Drum
- 6The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 7Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 8WT Box End Soon
- 9Load paper in the paper tray
- 10Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 11Print both sides of paper or a booklet automatically
- 12Replace Fuser
- 13Protect your Brother machine against unauthorised access over the network
- 14Discover the MAC address of the Brother network card
- 15Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17Belt End Soon
- 18Toner Low
- 19Envelope creases
- 20Adjust the Brother machine's Sleep Time setting
- 21Set up your Brother machine on a wireless network.
- 22Jam Manual Feed
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 25Important points you need to confirm before configuring your Brother machine for a wireless network.
- 26Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 27The printer status is Offline or Paused.
- 28Replace WT (waste toner) Box
- 29White streaks or bands down the page
- 30Turn the Toner Save Mode on or off.
- 31Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 32Wireless setup is requesting a WPS PIN to complete the setup
- 33I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 34How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 35Enable the Brother machine's network interface.
- 36Check the firmware version.
- 37Download a file from the "Downloads" section and save it to Windows 8 computer.
- 38Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 39Toner Error
- 40Fuser Error or Self-Diagnostic
- 41Size Error DX or Size Error 2-sided
- 42My Brother machine has no power.
- 43Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45Reset the print server to the default factory settings.
- 46Disable the APIPA protocol.
- 47Print the Network Configuration List
- 48Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 49Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 50Install the built-in drivers (For Windows 8 and Windows 10)