FAQs & Troubleshooting
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180 Results
- 1Replace PF Kit xx
- 2How to identify your Operating System (OS).
- 3Replace Drum
- 4What driver package format is supported by my Linux distribution?
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 7The printer status is Offline or Paused.
- 8Replace Belt unit
- 9Load paper in the paper tray
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Log Access Error
- 12WT Box End Soon
- 13Set up your Brother machine on a wireless network.
- 14Cannot print after a Windows 10 update (June 2020)
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16I cannot find some option in the Printing preferences. (For Windows)
- 17Fuser Error or Self-Diagnostic
- 18I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 19Jam Inside
- 20What is the recommended paper?
- 21Replace Fuser
- 22Add your Brother machine with AirPrint (macOS)
- 23Delete print jobs from the print queue.
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27The color of your printouts is not what you expected
- 28Envelope creases
- 29Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 30The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 31Jam Rear
- 32Adjust the Brother machine's Sleep Time setting
- 33Replace Toner
- 34I cannot install the driver when using the Driver Install Tool. (Linux)
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 37Wireless setup is requesting a WPS PIN to complete the setup
- 38I am unable to print from a client PC to a printer on a print server. (Linux)
- 39I want to print using CUPS while keeping SELinux enabled. (Linux)
- 40I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 41Install the built-in drivers (For Windows 8 and Windows 10)
- 42Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43Print a web page from iPrint&Scan when using an Android™ mobile device.
- 44Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 45Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 46Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 47I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 48Discover the MAC address of the Brother network card
- 49Change the printer driver settings (Windows/macOS)
- 50Short Paper