FAQs & Troubleshooting
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166 Results
- 1Replace WT (waste toner) Box
- 2Load paper in the paper tray
- 3Replace Belt unit
- 4Replace Toner
- 5Adjust color settings by using the custom setting in the printer driver
- 6Replace Fuser
- 7WT Box End Soon
- 8Replace PF Kit xx
- 9The printer status is Offline or Paused.
- 10Print Unable XX
- 11Cartridge Error
- 12Jam Manual Feed
- 13Drum Error (Drum!)
- 14Drums End Soon/ Drum End Soon(X)
- 15Jam Inside
- 16Replace Drum
- 17Short Paper
- 18Fuser Error or Self-Diagnostic
- 19Size Error DX or Size Error 2-sided
- 20Protect your Brother machine against unauthorised access over the network
- 21Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 22Change the printer driver settings (Windows/macOS)
- 23Drum Stop
- 24Jam 2-sided
- 25Jam Rear
- 26Jam Tray 1
- 27The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 28I cannot find some option in the Printing preferences. (For Windows)
- 29Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 30Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 31Calibrate or Calibration Failed or Calibration.
- 32Toner Low
- 33What is the recommended paper?
- 34Print on envelopes, labels or thick paper from the Manual feed slot
- 35The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 36Turn the Toner Save Mode on or off.
- 37Cannot print after a Windows 10 update (June 2020)
- 38I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 39Delete print jobs from the print queue.
- 40No Tray
- 412-sided Disabled
- 42No Paper
- 43The color of your printouts is not what you expected
- 44I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 45My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 46"Offline" appears on the Status Monitor.
- 47Can I print on transparencies e.g. for overhead projectors?
- 48Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Print a web page from iPrint&Scan when using an Android™ mobile device.
- 50Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?