FAQs & Troubleshooting
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166 Results
- 1Load paper in the paper tray
- 2Replace Drum
- 3Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 4Jam Tray 1
- 5Replace Fuser
- 6How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 7My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 8Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 9How to identify your Operating System (OS).
- 10Can I print from iPhone, iPod touch and iPad?
- 11Replace PF Kit xx
- 12Jam Rear
- 13Replace Toner
- 14What driver package format is supported by my Linux distribution?
- 15I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 16Print Unable XX
- 17Clean the LED head
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 19Carry out calibration to improve the color density
- 20Adjust color settings by using the custom setting in the printer driver
- 21Replace Belt unit
- 22Jam Inside
- 23Turn the Toner Save Mode on or off.
- 24Add your Brother machine with AirPrint (macOS)
- 25The color of your printouts is not what you expected
- 26What is the recommended paper?
- 27Print on envelopes, labels or thick paper from the Manual feed slot
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Delete print jobs from the print queue.
- 31Jam Manual Feed
- 32Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 33Change the printer driver settings (Windows/macOS)
- 34Size Mismatch
- 35Belt End Soon
- 36Drum Stop
- 37The printer status is Offline or Paused.
- 38I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 39Print both sides of paper or a booklet automatically
- 40No Paper
- 41Cover is Open
- 42Drums End Soon/ Drum End Soon(X)
- 43Jam 2-sided
- 44I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 45Can I use non-Brother or third party supplies with the Brother machine?
- 46What can happen if the wrong paper is used in your machine.
- 47What is the BRAdmin Professional software used for?
- 48I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 49I cannot install Brother drivers on Debian 10 or later (Linux)
- 50Log Access Error