FAQs & Troubleshooting
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209 Results
- 1Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 2Print on plain paper or bond paper from the Manual feed slot
- 3Reset the network settings to the factory default
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5No Paper
- 6Print on envelopes, labels or thick paper from the Manual feed slot
- 7Turn the Toner Save Mode on or off.
- 8I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 9I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 10Drums End Soon/ Drum End Soon(X)
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 13WT Box End Soon
- 14The printer status is Offline or Paused.
- 15How can I configure my machine in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 16Jam Inside
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 19The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 20Can I print from or scan to Android™ Smartphone?
- 21I'm having a problem with the print quality. How can I resolve it?
- 22I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 23Delete print jobs from the print queue.
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25Verify the Brother machine connected to the Wired Network (For Windows)
- 26Can I print on transparencies e.g. for overhead projectors?
- 27How to identify your Operating System (OS).
- 28No Belt Unit
- 29No Waste Toner
- 30What can happen if the wrong paper is used in your machine.
- 31Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 32I get a TS error when trying to print on a wireless network.
- 33When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 36The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 37Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 38Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 39Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 40Can I use AirPrint with my Brother machine?
- 41Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 42Discover the MAC address of the Brother network card
- 43I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 44Print both sides of paper manually (Manual Duplex Printing for Macintosh)
- 45I cannot connect to the print server using my web browser. What should I do?
- 46I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 47What kind of paper can I use?
- 48Can I print from DOS applications?
- 49I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 50Print on both sides of the paper.