FAQs & Troubleshooting
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196 Results
- 1Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
- 2Discover the MAC address of the Brother network card
- 3Print the Network Configuration List.
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6Use the Universal Printer Driver for PCL
- 7Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 8Printouts have a curl or wave.
- 9The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 10Protect your Brother machine against unauthorised access over the network
- 11What is a "Generic PCL Driver"?
- 12Printouts have wrinkles or creases.
- 13I want to print using CUPS while keeping SELinux enabled. (Linux)
- 14Verify the Brother machine connected to the Wired Network (For Macintosh)
- 15My Brother machine misfeeds paper.
- 16Cannot print after a Windows 10 update (June 2020)
- 17The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 18How to identify your Operating System (OS).
- 19I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 20Change the printer driver settings (Windows/macOS)
- 21The printer status is Offline or Paused.
- 22Reprint the last print job. (For Windows users only)
- 23Printouts are faint.
- 24Uninstall printer drivers (Linux)
- 25I cannot print from my computer via network. (For Macintosh)
- 26Printouts are with gray background.
- 27Output sheets are completely black.
- 28I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 29I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 30Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 31The paper is skewed when it's printed.
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 33How do I install the printer driver in Windows using a USB interface cable and the CD-ROM?
- 34What is the LEAP (CKIP)?
- 35I cannot connect to the print server using my web browser. What should I do?
- 36Uninstall the drivers. (Mac OS X 10.5)
- 37What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 38Replace the toner cartridge
- 39Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 40I cannot print from my computer via USB.
- 41How can I print the pages in reverse page order in Windows?
- 42I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 43Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 44White lines appears down the page.
- 45How do I cancel print jobs using the printer control panel?
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47What driver package format is supported by my Linux distribution?
- 48Paper size settings are unavailable when I print from OpenOffice (Linux)
- 49The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 50All print jobs are aborted and nothing is printed. (Linux)