FAQs & Troubleshooting
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143 Results
- 1I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2REPLACE TONER
- 3SIZE ERROR DX
- 4The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 5Page skewed
- 6Clean the corona wire of the drum unit.
- 7Delete print jobs from the print queue.
- 8I cannot find some option in the Printing preferences. (For Windows)
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10FUSER ERROR
- 11DRUM STOP
- 12NO PAPER T1
- 13MANUAL FEED
- 14Curled
- 15DRUM ERROR
- 16Print a Printer Settings page.
- 17DRUM END SOON
- 18Can I print from DOS applications? What printer driver emulation can be used?
- 19Print on labels and envelopes from the manual feed slot.
- 20Turn the Toner Save Mode on or off.
- 21To install the printer driver easily using a tool. (Linux)
- 22A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 23Clean the Drum Unit.
- 24Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 25White lines down the page
- 26Clear paper jams.
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28What driver package format is supported by my Linux distribution?
- 29Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 30Large characters are printed incorrectly. (Linux)
- 31All print jobs are aborted and nothing is printed. (Linux)
- 32I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34"Offline" appears on the Status Monitor.
- 35Download a file from the "Downloads" section and save it to Windows 8 computer.
- 36Open the Control Panel (For Windows)
- 37The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 38How to identify your Operating System (OS).
- 39Can I print from or scan to Android™ Smartphone?
- 40I cannot print from my computer via USB.
- 41Change the printer driver settings (Windows/macOS)
- 42CARTRIDGE ERROR
- 43TONER ENDED
- 44The printer status is Offline or Paused.
- 45Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 46Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 47TONER LOW
- 48When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 49How do I print a Test page?
- 50Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
