FAQs & Troubleshooting
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131 Results
- 1The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 2The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 3Printouts have a curl or wave.
- 4Replace the toner cartridge
- 5Delete print jobs from the print queue.
- 6How to identify your Operating System (OS).
- 7Can I print from or scan to Android™ Smartphone?
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9What can happen if the wrong paper is used in your machine.
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 12What kind of paper can I use?
- 13Can I use non-Brother or third party supplies with the Brother machine?
- 14The printed letters are slanted, positioned incorrectly.
- 15Does NC-2200w work with Windows Vista?
- 16I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 17The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 18When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 19What printer driver emulation can be used with the HL-2040/2045 ? Can the HL-2040/2045 be used with a DOS application?
- 20How can I activate/deactivate the Toner Save Mode?
- 21How do I print a Test page?
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 24Check the firmware version.
- 25The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 28The printer status is Offline or Paused.
- 29The paper is skewed when it's printed.
- 30When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 31Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 32The downloaded driver's name is different from my machine's name. (Linux)
- 33The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 34Pre-Required Procedures (Linux)
- 35A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 36I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 37I cannot update the firmware.
- 38Black toner marks appear across the page.
- 39White lines appears down the page.
- 40How do I cancel print jobs using the printer control panel?
- 41I cannot install the driver when using the Driver Install Tool. (Linux)
- 42I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 43What driver package format is supported by my Linux distribution?
- 44Cannot print after a Windows 10 update (June 2020)
- 45Paper size settings are unavailable when I print from OpenOffice (Linux)
- 46The driver installation finished successfully but I cannot print. (Linux)
- 47I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 48I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 49To install the printer driver easily using a tool. (Linux)
- 50When printing with monochrome laser printer, the print position shifts. (Linux)