FAQs & Troubleshooting
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131 Results
- 1The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 2The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 3Can I print from or scan to Android™ Smartphone?
- 4Does NC-2200w work with Windows Vista?
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6Replace the toner cartridge
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8How to identify your Operating System (OS).
- 9I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 10When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 11Printouts have a curl or wave.
- 12Can I use non-Brother or third party supplies with the Brother machine?
- 13The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 17When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 18What can happen if the wrong paper is used in your machine.
- 19How can I activate/deactivate the Toner Save Mode?
- 20The printed letters are slanted, positioned incorrectly.
- 21The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 22Check the firmware version.
- 23How do I print a Test page?
- 24How do I cancel print jobs using the printer control panel?
- 25Cannot print after a Windows 10 update (June 2020)
- 26The downloaded driver's name is different from my machine's name. (Linux)
- 27I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 28Uninstall printer drivers (Linux)
- 29The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 30Delete print jobs from the print queue.
- 31A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 32I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 33The printer status is Offline or Paused.
- 34The paper is skewed when it's printed.
- 35How can I print the pages in reverse page order in Windows?
- 36Printouts have toner specks.
- 37What kind of paper can I use?
- 38Printouts have wrinkles or creases.
- 39Black toner marks appear across the page.
- 40White lines appears down the page.
- 41Replace the drum unit.
- 42What are the expected yields of the consumables?
- 43What is the recommended paper?
- 44I cannot install the driver when using the Driver Install Tool. (Linux)
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46Paper size settings are unavailable when I print from OpenOffice (Linux)
- 47Print command (LPR) (Linux)
- 48I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 49I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 50I cannot print from my computer via USB.