FAQs & Troubleshooting
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206 Results
- 1I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 2When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 3What is the printable area per page?
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7The printer status is Offline or Paused.
- 8Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 10Can I print using the IPP protocol on Windows XP?
- 11Print on both sides of the paper(2-sided/Duplex Printing).
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13Cannot print after a Windows 10 update (June 2020)
- 14Delete print jobs from the print queue.
- 15How to identify your Operating System (OS).
- 16Functions supported in the Windows 7 built-in drivers
- 17The paper is skewed when it's printed.
- 18The printer prints unexpectedly or it prints garbage.
- 19What is a "Generic PCL Driver"?
- 20Can I print from DOS applications?
- 21What is the BRAdmin Professional software used for?
- 22The machine does not print anything.
- 23FUSER OPEN
- 24What kind of envelopes should I avoid?
- 25JAM DUPLEX
- 26What is Status Monitor and how can I turn it on/off?
- 27What kind of USB cable should I use?
- 28I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 29JAM REAR
- 30JAM MP TRAY
- 31What kind of memory can I use?
- 32Printouts have a curl or wave.
- 33Can I use non-Brother or third party supplies with the Brother machine?
- 34What can happen if the wrong paper is used in your machine.
- 35When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 36How do I install additional memory? (DIMM)
- 37To install the printer driver easily using a tool. (Linux)
- 38Open the Control Panel (For Windows)
- 39The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 40Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 41NO PAPER XXXX (XXXX means "TRAY1"/"TRAY2" or "MP( Multi-purpose) TRAY" etc")
- 42I printed documents using the "Booklet printing" option. However, the margins and layout of the document does not look as it should. What can I do?
- 43IGNORE DATA
- 44What is the protocol specification of the NC-4100h Type 2 print server?
- 45The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 46What kind of paper can I use?
- 47JAM INSIDE
- 48Printouts have wrinkles or creases.
- 49What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 50What is the best printer driver to use-the PCL or BR-Script driver?