FAQs & Troubleshooting
Popular |
200 Results
- 1What kind of envelopes should I avoid?
- 2How do I install the Lower Tray Unit? (LT-500)
- 3Can I use non-Brother or third party supplies with the Brother machine?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5Printouts have wrinkles or creases.
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7What kind of paper should I avoid?
- 8The machine does not print anything.
- 9What is the printable area per page?
- 10What driver package format is supported by my Linux distribution?
- 11Cannot print after a Windows 10 update (June 2020)
- 12The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 13I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 14How to identify your Operating System (OS).
- 15Can I print from or scan to Android™ Smartphone?
- 16I cannot print from Mac OS X.
- 17The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 18Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 19Printouts have a curl or wave.
- 20Print on both sides of the paper(2-sided/Duplex Printing).
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22All print jobs are aborted and nothing is printed. (Linux)
- 23I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 24I cannot print from my computer via USB.
- 25I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 26What do LCD messages on Display of a control panel mean?
- 27What kind of barcodes can I print?
- 28How can I install the Web BRAdmin on Windows Server 2003?
- 29I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 30I cannot install the driver when using the Driver Install Tool. (Linux)
- 31I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 32Windows 10 Support Information
- 33Delete print jobs from the print queue.
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35Change the printer driver settings (Windows/macOS)
- 36I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 37The printer status is Offline or Paused.
- 38Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 39Functions supported in the Windows 7 built-in drivers
- 40The paper is skewed when it's printed.
- 41Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 42What is Optional Font Package (BS-3000)?
- 43How to use the Network Printer Driver Wizard Software
- 44I printed documents using the "Booklet printing" option. However, the margins and layout of the document does not look as it should. What can I do?
- 45What kind of labels and transparencies can I use?
- 46What kind of Resident Fonts does the Printer have?
- 47When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 48In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 49An error message "MEMORY FULL" appears on the printer LCD.
- 50What is a peer-to-peer network and do Brother printers work in that kind of environment?