FAQs & Troubleshooting
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203 Results
- 1What kind of envelopes should I avoid?
- 2The printer prints unexpectedly or it prints garbage.
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4What driver package format is supported by my Linux distribution?
- 5How to identify your Operating System (OS).
- 6The printer status is Offline or Paused.
- 7The machine does not print anything.
- 8I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 9Print on both sides of the paper(2-sided/Duplex Printing).
- 10Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 11The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 12Delete print jobs from the print queue.
- 13The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 14The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 15Discover the MAC address of the Brother network card
- 16Change the printer driver settings (Windows/macOS)
- 17Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 18COVER OPEN
- 19I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 20Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 21What kind of memory can I use?
- 22When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 23Large characters are printed incorrectly. (Linux)
- 24I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 25The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 26SIZE ERROR DX
- 27The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 28The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 29I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 30Cannot print after a Windows 10 update (June 2020)
- 31I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 32Print command (LPR) (Linux)
- 33I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 34I want to print using CUPS while keeping SELinux enabled. (Linux)
- 35Uninstall printer drivers (Linux)
- 36Pre-Required Procedures (Linux)
- 37Windows 10 Support Information
- 38Download a file from the "Downloads" section and save it to Windows 8 computer.
- 39Install the built-in drivers (For Windows 8 and Windows 10)
- 40Can I print from or scan to Android™ Smartphone?
- 41I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 42The paper is skewed when it's printed.
- 43What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 44How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 45FONT FULL
- 46I cannot print from Mac OS X.
- 47How to Wake-up the printer.
- 48I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 49The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 50What is a "Generic PCL Driver"?