FAQs & Troubleshooting
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198 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3Delete print jobs from the print queue.
- 4The printer prints unexpectedly or it prints garbage.
- 5What kind of memory can I use?
- 6Change the printer driver settings (Windows/macOS)
- 7JAM REAR
- 8The machine does not print anything.
- 9Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10Functions supported in the Windows 7 built-in drivers
- 11I cannot print from the MP Tray. Why?
- 12Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 13How do I install the Lower Tray Unit? (LT-500)
- 14Cannot print after a Windows 10 update (June 2020)
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16What kind of Resident Fonts does the Printer have?
- 17The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 18Printouts have a curl or wave.
- 19When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 20What is the recommended paper?
- 21My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 22I cannot install the driver when using the Driver Install Tool. (Linux)
- 23I cannot print from my computer via network. (For Macintosh)
- 24Printouts are faint.
- 25How do I print a network configuration page?
- 26What driver package format is supported by my Linux distribution?
- 27How to identify your Operating System (OS).
- 28I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 29I cannot print from my computer via USB.
- 30I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 31TONER LOW
- 32What kind of labels and transparencies can I use?
- 33What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 34How do I install the Optional Network Board?(Nc-4100h)
- 35Which emulation modes does this printer have?
- 36What kind of USB cable should I use?
- 37I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 38Printer cannot power on.
- 39PAPER JAM
- 40JAM TRAY 1
- 41I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 42I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 43What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 44What is the BRAdmin Professional software used for?
- 45I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 46Install the built-in drivers (For Windows 8 and Windows 10)
- 47NO TRAY1
- 48BUFFER ERROR
- 49The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 50The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?