FAQs & Troubleshooting
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157 Results
- 1Does NC-2200w work with Windows Vista?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Functions supported in the Windows 7 built-in drivers
- 4How do I perform a factory reset?
- 5The machine does not print anything.
- 6What driver package format is supported by my Linux distribution?
- 7Can I print from or scan to Android™ Smartphone?
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10What is the BROWNIE software?
- 11Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 12Printouts have a curl or wave.
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14I cannot print from my computer via USB.
- 15The printer status is Offline or Paused.
- 16Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 17The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 18Using the PING command to troubleshoot problems.
- 19I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 20The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 21Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 22Printouts have wrinkles or creases.
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24Can I print from DOS applications?
- 25Print on envelopes.
- 26I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 27How to identify your Operating System (OS).
- 28I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 29The paper is skewed when it's printed.
- 30I cannot print from Mac OS X.
- 31Why are the ready and alarm lights blinking?
- 32How can I change the IP address?
- 33How can I change the IP address using the ARP and PING commands?
- 34What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 35What is a "Generic PCL Driver"?
- 36Uninstall the drivers. (Mac OS X 10.5)
- 37I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 38What kind of memory can I use?
- 39What do the LED indications mean?
- 40The printed letters are slanted, positioned incorrectly.
- 41Windows 10 Support Information
- 42What is the Network Shared printing?
- 43The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 44How can I use the BRAdmin Professional Software to View and change printer information?
- 45How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 46How do I display the Quick Print Setup as a Toolbar?
- 47How do I use the Quick Print Setup Utility?
- 48How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 49How do I clean the inside of the printer and Drum Unit?
- 50Replace the drum unit.