FAQs & Troubleshooting
Popular |
163 Results
- 1The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 2The paper is skewed when it's printed.
- 3What driver package format is supported by my Linux distribution?
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5What kind of paper should I avoid?
- 6I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 7Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9Print on envelopes.
- 10Cannot print after a Windows 10 update (June 2020)
- 11Download a file from the "Downloads" section and save it to Windows 8 computer.
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
- 15What kind of envelopes should I avoid?
- 16The printer prints unexpectedly or it prints garbage.
- 17Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 18How do I perform a factory reset?
- 19I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 20What is a "Generic PCL Driver"?
- 21I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 22Printouts have wrinkles or creases.
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24The printer status is Offline or Paused.
- 25Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 26Why are all the lights blinking then the drum light blinking?
- 27I am unable to print from a client PC to a printer on a print server. (Linux)
- 28To install the printer driver easily using a tool. (Linux)
- 29Uninstall printer drivers (Linux)
- 30Pre-Required Procedures (Linux)
- 31Windows 10 Support Information
- 32Delete print jobs from the print queue.
- 33When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 34Can I print from or scan to Android™ Smartphone?
- 35I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 36I cannot print from my computer via network. (For Macintosh)
- 37Functions supported in the Windows 7 built-in drivers
- 38I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 39The printer prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc..
- 40The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 41What kind of labels and transparencies can I use?
- 42The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 43Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 44When trying to print from Mac OS® X the print queue is stopped.
- 45When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 46When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 47How do I change the print server password?
- 48Can I buy any MICR toner?
- 49My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 50The printed letters are slanted, positioned incorrectly.