FAQs & Troubleshooting
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150 Results
- 1(Video) Load A5 paper
- 2(Video) Load A4/Letter paper
- 3Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 4Replace Toner
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 7What is Brother iPrint&Scan?
- 8(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10(Video) Set up your Brother machine
- 11Load paper in the paper tray
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13Jam Inside
- 14Replace Drum
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17My Brother machine could not be found over the network when I installed drivers on my PC.
- 18(Video) Unpack your Brother machine
- 19Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 20The printer status is Offline or Paused.
- 21Jam Tray
- 22I cannot print using my Brother machine on a wireless network (Mac)
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24Delete print jobs from the print queue.
- 25How to identify your Operating System (OS).
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28Turn the Toner Save Mode on or off.
- 29Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 30Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32Cartridge Error
- 33No Paper
- 34Cover is Open
- 35Drum End Soon
- 36"Offline" appears on the Status Monitor.
- 37The Error LED is still on or flashing after I replace the drum unit with a new one.
- 38Change the printer driver settings (Windows/macOS)
- 39No Drum
- 40Print Unable or Print Unable XX
- 41Heater Error or Self-Diagnostic
- 42What is the BRAdmin Professional software used for?
- 43Can I print from or scan to Android™ Smartphone?
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Cannot print after a Windows 10 update (June 2020)
- 46I cannot print using my Brother machine on a wireless network (Windows)
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 49Download a file from the "Downloads" section and save it to Windows 8 computer.
- 50Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?