FAQs & Troubleshooting
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339 Results
- 1How to Activate the Calligraphy Kit
- 2How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 3Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 4List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 5Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 6List of Error Messages for CanvasWorkspace (Others)
- 7What is the lever (scanner lever) on the left side of the machine?
- 8Scanning a Background Image (Background Scanning).
- 9Downloading Optional Design Pattern Collection (My Collection Function)
- 10Mat, Cutting Blade and Material Combinations
- 11List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 12ErrS09 appears on the computer screen.
- 13What should I do if the scanned and cut positions are misaligned?
- 14Instructions for Creating Roll Feeder Data with CanvasWorkspace and Sending It to the Cutting Machine
- 15M2102501 appears on the Artspira app screen.
- 16E12004 appears on the computer screen.
- 17E10005 appears on the computer screen.
- 18What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 19Can the cutting machine cut felt, leather and synthetic leather?
- 20How to create an account for CanvasWorkspace
- 21The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
- 22Settings for Specific Functions
- 23[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 24ErrS52 appears on the computer screen.
- 25ErrS25 appears on the computer screen.
- 26Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 27E12006 appears on the computer screen.
- 28E03003 appears on the computer screen.
- 29E02004 appears on the computer screen.
- 30E01005 appears on the computer screen.
- 31E01001 appears on the computer screen.
- 32E00003 appears on the computer screen.
- 33E00001 appears on the computer screen.
- 34An error appears when trying to import a DXF file.
- 35Support OS Information for CanvasWorkspace
- 36How to Use the Roll Feeder 2 Function [Video]
- 37ErrS08 appears on the computer screen.
- 38Attaching the Material/Peeling Off the Material
- 39E99901 appears on the computer screen.
- 40What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 41What type of cut files and projects containing cut data other than built-in patterns are available?
- 42Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 43How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 44E93001 appears on the computer screen.
- 45E91002 appears on the computer screen.
- 46E03001 appears on the computer screen.
- 47E01002 appears on the computer screen.
- 48E00010 appears on the computer screen.
- 49E00004 appears on the computer screen.
- 50List of Error Messages