FAQs & Troubleshooting
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- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Mat, Cutting Blade and Material Combinations
- 3Downloading Optional Design Pattern Collection (My Collection Function)
- 4List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 5How to Activate the Calligraphy Kit
- 6List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 7E02003 appears on the computer screen.
- 8List of Error Messages for CanvasWorkspace (Others)
- 9How to Use the Roll Feeder Function [Video]
- 10Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 11Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 12What should I do if the scanned and cut positions are misaligned?
- 13Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 14Cutting with the Rotary Auto Blade [Video]
- 15If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 16Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 17Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.
- 18Settings for Specific Functions
- 19How to Use the Roll Feeder 2 Function [Video]
- 20E93001 appears on the computer screen.
- 21E12002 appears on the computer screen.
- 22E02001 appears on the computer screen.
- 23E00008 appears on the computer screen.
- 24How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 25Can the cutting machine cut all materials automatically with the auto blade?
- 26What is the lever (scanner lever) on the left side of the machine?
- 27Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 28E12006 appears on the computer screen.
- 29E03001 appears on the computer screen.
- 30The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
- 31Half Cut (Kiss Cut) Settings
- 32Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 33ErrS90 appears on the computer screen.
- 34About the Calligraphy Starter Kit
- 35E12004 appears on the computer screen.
- 36Can multiple sheets of material be overlapped and attached to the mat?
- 37How should I make a pattern to be cut with the roll feeder?
- 38Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 39Can the cutting machine cut felt, leather and synthetic leather?
- 40How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 41How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 42E11006 appears on the computer screen.
- 43Adjusting the Position of the Feed Roller
- 44How to create an account for CanvasWorkspace
- 45"Connection Fail : Err-20" appears on the LCD Display Screen. What does it mean?
- 46The pattern transferred from the Artspira app does not appear on the screen of the machine
- 47Data cannot be transferred even though the machine number has been input. (M5622201)
- 48[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 49“The entered text cannot be used.“ appears on the computer screen.
- 50ErrS12 appears on the computer screen.