FAQs & Troubleshooting
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- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the the versatile magnetic frame [Video instructions]
- 3How to set up the cap frame driver. [Video instructions]
- 4How to Embroider on Clothes. [Video instructions]
- 5How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 6How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 7How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 8How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 9How to Embroider on Shoes. [Video instructions]
- 10How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 11How to Embroider on Cap. [Video instructions]
- 12Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 13How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 14How to use the Round frame (PRPRFK1) [Video instructions]
- 15How to Embroider on Pet Collar. [Video instructions]
- 16Maintenance (Cleaning the bobbin case) [ Video ]
- 17Maintenance (Cleaning around the needle plate)
- 18Data cannot be saved to the machine
- 19How to access setting screens (when administrator lock is enable)
- 20How to Embroider on Bag. [Video instructions]
- 21Maintenance (Cleaning the thread paths of the upper threads)
- 22How to configure operator lock
- 23Data cannot be saved to a USB flash drive
- 24The pattern transferred from the Artspira app does not appear on the screen of the machine
- 25Data cannot be transferred even though the machine number has been input. (M5622201)
- 26List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 27What is administrator lock?
- 28Introducing Brother My Stitch Monitor application
- 29"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 30"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 31When thread got tangled
- 32There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 33M3124301 appears on the Artspira app screen.
- 34What is operator lock?
- 35How to configure administrator lock
- 36"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 37"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 38How do I check the thread tension ?
- 39Maintenance (Cleaning the bobbin case)
- 40Maintenance (Clean the hook)
- 41"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 42"Select a pattern." message appears on the LCD. What does it mean?
- 43M5612301 appears on the Artspira app screen.
- 44M4345001 appears on the Artspira app screen.
- 45How to link accounts
- 46How to change the displayed language
- 47M2102501 appears on the Artspira app screen.
- 48The monitoring app on the smart device receives the notification items I do not need.
- 49The App shows the message "Settings screen".
- 50Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]