FAQs & Troubleshooting
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143 Results
- 1Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 2Tutorial videos on how to use the machine [Video instructions]
- 3How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 4Data cannot be saved to the machine
- 5Introducing Brother My Stitch Monitor application
- 6How to configure administrator lock
- 7How to Embroider on Pet Collar. [Video instructions]
- 8How to Embroider on Cap. [Video instructions]
- 9"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 10How to connect your machine and transfer data to Artspira
- 11Introducing the Brother Artspira application
- 12How do I wind the bobbin?
- 13Maintenance (Cleaning the bobbin case) [ Video ]
- 14How do I thread the machine? (Threading the upper thread)
- 15There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 16I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 17There is no machine that can be transferred
- 18M4452001 appears on the Artspira app screen.
- 19The App shows the message "No Supported Machines Found".
- 20How do I delete short stitches ?
- 21How do I check the thread tension ?
- 22How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 23How to link accounts
- 24How to change the displayed language
- 25How to specify/change key display optimization
- 26How to access setting screens (when administrator lock is enable)
- 27How do I use the embroidery crosshair positioning laser function to align the embroidering position?
- 28"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 29How do I embroider on small pieces of fabric ?
- 30How do I change the needle?
- 31"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 32Maintenance (Oiling the machine)
- 33Maintenance (Cleaning the thread paths of the upper threads)
- 34Maintenance (Cleaning around the needle plate)
- 35Maintenance (Clean the hook)
- 36"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 37"USB media error" message appears on the LCD. What does it mean?
- 38E96001 appears on the Artspira app screen.
- 39E92001 appears on the Artspira app screen.
- 40M5613201 appears on the Artspira app screen.
- 41M5612301 appears on the Artspira app screen.
- 42M4345001 appears on the Artspira app screen.
- 43How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 44How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 45How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 46How to use the Round frame (PRPRFK1) [Video instructions]
- 47How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 48Data cannot be saved to a USB flash drive
- 49The pattern transferred from the Artspira app does not appear on the screen of the machine
- 50After selecting data, "Downloading" is displayed and the screen does not change to the next screen