FAQs & Troubleshooting
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- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the the versatile magnetic frame [Video instructions]
- 3How to set up the cap frame. [Video instructions]
- 4How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 5How to use the Round frame (PRPRFK1) [Video instructions]
- 6How to Embroider on Clothes. [Video instructions]
- 7How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 8How to Embroider on Bag. [Video instructions]
- 9How to Embroider on Cap. [Video instructions]
- 10How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 11How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 12How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 13How to set up the cap frame driver. [Video instructions]
- 14How to Embroider on Pet Collar. [Video instructions]
- 15How to Embroider on Shoes. [Video instructions]
- 16"USB media error" message appears on the LCD. What does it mean?
- 17Loops appear on the surface of the fabric when embroidering.
- 18How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 19"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 20"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 21"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 22The needle threader cannot be used.
- 23"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 24"This pattern cannot combine." message appears on the LCD. What does it mean?
- 25"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 26"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 27"OK to cancel embroidering?" message appears on the LCD. What does it mean?
- 28"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 29Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 30How do I attach or remove the embroidery frame ?
- 31How do I change the needle?
- 32How do I adjust the tension of the bobbin thread ?
- 33"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 34Maintenance (Cleaning the bobbin case)
- 35"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 36"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 37"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 38"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 39"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 40"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 41"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 42There are needle cuts or holes in the garment.
- 43Although the thread is not broken, a broken thread error occurs and the machine stops.
- 44The machine is noisy while embroidering.
- 45The bobbin thread breaks.
- 46"This USB media cannot be used." message appears on the LCD. What does it mean?
- 47"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 48How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 49How do I adjust the tension of the upper thread ?
- 50How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?