FAQs & Troubleshooting
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142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to Embroider on Clothes. [Video instructions]
- 3Maintenance (Clean the hook) [ Video ]
- 4How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 5How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 6The App shows the message "Settings screen".
- 7How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 8"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 9How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 10Introducing Brother My Stitch Monitor application
- 11Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 12"Needle threader error" message appears on the LCD. What does it mean?
- 13E92001 appears on the Artspira app screen.
- 14M5612301 appears on the Artspira app screen.
- 15"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 16The upper thread does not reach the bobbin thread when embroidering begins.
- 17"This file cannot be used." message appears on the LCD. What does it mean?
- 18"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 19"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 20The pattern transferred from the Artspira app does not appear on the screen of the machine
- 21How to link accounts
- 22How to connect your machine and transfer data to Artspira
- 23"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 24"Cannot connect to the PC. Please check the network connection." message appears on the LCD. What does it mean?
- 25How to find the security information (SSID and network key) for your home network
- 26The bobbin thread breaks.
- 27Maintenance (Oiling the machine)
- 28"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 29I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 30Introducing the Brother Artspira application
- 31M5541001 appears on the Artspira app screen.
- 32M4452001 appears on the Artspira app screen.
- 33M3124301 appears on the Artspira app screen.
- 34"Remove the embroidery positioning mark." message appears on the LCD. What does it mean?
- 35How do I delete short stitches ?
- 36Although the thread is not broken, a broken thread error occurs and the machine stops.
- 37"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 38How do I embroider on small pieces of fabric ?
- 39How do I adjust the tension of the upper thread ?
- 40Maintenance (Cleaning the thread paths of the upper threads)
- 41"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 42"Needle bar case position error" message appears on the LCD. What does it mean?
- 43Why does the upper thread keep breaking?
- 44How do I thread the machine? (Threading the upper thread)
- 45"Select a pattern." message appears on the LCD. What does it mean?
- 46E96001 appears on the Artspira app screen.
- 47M5613201 appears on the Artspira app screen.
- 48M4345001 appears on the Artspira app screen.
- 49How to use the Round frame (PRPRFK1) [Video instructions]
- 50How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]