FAQs & Troubleshooting
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173 Results
- 130/08/2024List of Error Messages for Artspira app (M#######/E#####)
- 212/07/2024"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 312/07/2024Combination of fabric, thread and needle
- 412/07/2024"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
- 528/06/2024"Preventive maintenance is recommended." ppears on the LCD.
- 618/04/2024Tutorial videos on how to use the machine [Video instructions]
- 712/03/2024Stitches are skipped
- 829/02/2024Introducing the Brother Artspira application
- 922/02/2024Fabric puckers
- 1006/02/2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 1102/02/2024How to connect your machine and transfer data to Artspira
- 1202/02/2024How to set up the wireless network connection with the wizard on the machine
- 1315/01/2024How to update your machine software by downloading the update file directly to your machine using a wireless network
- 1411/12/2023E92001 appears on the Artspira app screen.
- 1528/08/2023E96001 appears on the Artspira app screen.
- 1628/08/2023M5613201 appears on the Artspira app screen.
- 1728/08/2023M5612301 appears on the Artspira app screen.
- 1828/08/2023M4345001 appears on the Artspira app screen.
- 1923/06/2023M1332002 appears on the Artspira app screen.
- 2024/05/2023How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 2122/02/2023Outline of viewing and functions for keys on the utility stitch screen and the decorative stitch screen
- 2217/02/2023How do I adjust the sensitivity of the operation keys?
- 2325/01/2023"USB media error" message appears on the LCD. What does it mean?
- 2425/01/2023"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." message appears on the LCD.
- 2524/01/2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 2624/01/2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 2718/01/2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 2816/12/2022How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 2926/09/2022Data cannot be saved to a USB flash drive
- 3026/09/2022Data cannot be saved to the machine
- 3126/09/2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 3226/09/2022[Embroidery machine users] How to retrieve the data transferred from Artspira
- 3326/09/2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 3426/09/2022Multiple data cannot be transferred to the machine at once
- 3526/09/2022Data cannot be transferred even though the machine number has been input. (M5622201)
- 3626/09/2022There is no machine that can be transferred
- 3726/09/2022How to link accounts
- 3826/09/2022How to change the displayed language
- 3926/09/2022How to stop "Send usage information to help improve Brother products and services"
- 4026/09/2022How to unsubscribe from Artspira
- 4126/09/2022How to obtain and input PIN of machine
- 4226/09/2022How to disconnect a machine from Artspira using the machine
- 4326/09/2022How to disconnect the machine from Artspira using the Artspira app
- 4426/09/2022About the contents and data treated by Artspira app
- 4526/09/2022M6331001 appears on the Artspira app screen.
- 4626/09/2022M5622201 appears on the Artspira app screen.
- 4726/09/2022M5541001 appears on the Artspira app screen.
- 4826/09/2022M4452001 appears on the Artspira app screen.
- 4926/09/2022M4341001 appears on the Artspira app screen.
- 5026/09/2022M4210001 appears on the Artspira app screen.