When tansferring an embroidery data to the embroidery machine, the message "Cannot save this file which is marked Read-Only. Save the file with another file name." appears.

The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.

When starting up the online instruction manual from the [Help] menu, English manual is opened instead of Korean.

Embroidery (PES) files are not displayed as thumbnails in Windows Explorer. (Windows 7 and Windows Vista)

Why can't I import some embroidery files correctly?

I tried to open a .png image file in the PE-DESIGN application such as Layout & Editing, Design Center, Programmable Stitch Creator, Font Creator or Stitch Design Factory, but unexpected colors appear in the background of the imported image data.

I tried to open an embroidery design file (".pes" format) by double-clicking in Windows Explorer. But the file cannot be opened.

After uninstalling PE-DESING software, only the background image is displayed on the screen.

I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.

Embroidery (.PES) files are not displayed as thumbnails in File Explorer. (Windows 8/8.1)

Windows does not start when you turn on the computer with the PE-DESIGN Software Key plugged into the USB port of the computer.

When trying to upgrade from an older version, the message "Cannot connect to the Internet." or "The server could not be connected to. Wait a while, and then try connecting again." appeared and "PEDESIGN Software Key" could not be upgraded.

When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?

Is the stitch count recalculated in the program when a design is changed from its original size?

Why can't I select the 110 mm x 110 mm Design Page Size?

Fabrics and stabilizer material for embroidery

Embroidery

The sewing stitch design data cannot be transferred from PE-DESIGN 11 to the sewing machine via the wireless network.

I tried to install PE-DESIGN or remove PE-DESIGN again and again, but I failed it.

Precautions for using the "PE-DESIGN Software Key"

The message "No PE-DESIGN Software Key is connected. Please connect a PE-DESIGN Software Key." appeared.

New Features of PE-DESIGN 11

Is PE-DESIGN compatible with Microsoft Windows on an Intel-based Mac computer installed using Boot Camp?

Can I open multiple embroidery files and edit them at the same time?

In the Design Center, I tried to set the thread color and sew type. When clicking the enclosed region where I want to apply the sewing attributes, the sewing attributes were also applied to other regions wrongly.

When I need to open an image file that will be converted into the embroidery pattern in Design Center, should the original image be in color or does it need to be black and white?

I got a "*.PES" file from a friend, but the characters (TTF) in the pattern are different from the characters my friend used in the pattern.

Why doesn't PE-DESIGN run properly on a Macintosh Virtual PC system?

Do you have a PE-Design for Mac?

I've heard that it's possible to create an embroidery pattern from various types of fonts in a PC using PE-Design.

What is the difference between PE-Design and PED-Basic?

I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.

I'm trying to create an embroidery pattern from an image scanned from a magazine etc. using the Auto Punch function. What should I do to erase a background in the image?

When tansferring an embroidery data from PE-DESIGN 11 to the embroidery machine connected to the computer with a USB cable, the message "Disk full while accessing [filename]." appears.

When I open [Print Setup] window, some icons and radio buttons do not appear.

I tried to create copies of the patterns using the Mirror Copy tool, the Circle Copy tool or the Matrix Copy tool. But the app keeps showing the spinning wheel, it doesn't quit and I can't operate the app.

The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.

The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.