FAQs & Troubleshooting
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35 Results
- 1What does "NG" on the Transmission Verification Report mean?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 4What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 5How do I connect an External Telephone?
- 6Can I confirm that the FAX was sent correctly?
- 7Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
- 8I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 9When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 10Can I print from or scan to Android™ Smartphone?
- 11Can an External Answering Device(TAD) be used instead of the built-in one?
- 12How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 13How can I clear the "PAPER JAM" error message?
- 14What is Distinctive Ring and how do I program it?
- 15How do I improve the copy or fax quality?
- 16Why are my sent faxes always received with a black vertical line down the page?
- 17Can I reduce the size of a received fax on this machine?
- 18My FAX/MFC will not Dial. Why?
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 21Why can't I copy or send? All the keys just beep 3 times.
- 22I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 23Can I print a report that will show a listing of faxes I sent and received?
- 24I am experiencing problems sending a fax, what can I do?
- 25How do I program the date and time?
- 26When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 27Vertical streaks appear in my copies.
- 28Do I need a telephone line to send and receive faxes with my Brother machine?
- 29My Brother machine has no power.
- 30"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 31I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 32How does the "FAX/TEL" Mode work?
- 33Can I connect my External Answering Device in another room and still receive faxes?
- 34What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 35How do I know which receive mode to select?