FAQs & Troubleshooting
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54 Results
- 1What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 2What can happen if the wrong paper is used in your machine.
- 3Change or delete a Group stored at a One Touch/Speed Dial.
- 4How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
- 5How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
- 6Can I confirm that the FAX was sent correctly?
- 7Stop my Brother machine from automatically redialing a busy number.
- 8Can I print from or scan to Android™ Smartphone?
- 9Can I send a fax without scanning the documents into memory?
- 10Replace the drum unit.
- 11The keys on the control panel do not respond.
- 12Adjust my Brother machine's Sleep Mode setting.
- 13What is the difference between the toner cartridge and the drum unit?
- 14Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 15What is Distinctive Ring and how do I program it?
- 16Why doesn't the machine answer when receiving a call?
- 17Can I reduce the size of a received fax on this machine?
- 18My FAX/MFC will not Dial. Why?
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21Why does the display read "Cover Open"?
- 22How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 23Make copies using my Brother machine.
- 24I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 25How do I print the received faxes that are stored in memory? (Fax Storage)
- 26Where can I find the serial number for my unit?
- 27How do I program the date and time?
- 28I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 29Why are my sent faxes always received with a black vertical line down the page?
- 30When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 31What does "MACHINE ERROR XX" mean?
- 32I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 33Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from my computer.
- 34I can receive a fax, but cannot receive a telephone call.
- 35The paper is skewed when it's printed.
- 36My Brother machine misfeeds paper.
- 37How do I send a fax to multiple fax numbers? (Broadcasting)
- 38I am experiencing problems sending a fax, what can I do?
- 39How do I clean the Scanner to improve the copy or fax quality?
- 40When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 41What does "COMM.ERROR" on the LCD display mean?
- 42Can I buy any MICR toner?
- 43Replace the toner cartridge.
- 44How can I improve the copy quality?
- 45Vertical streaks appear in my copies.
- 46Do I need a telephone line to send and receive faxes with my Brother machine?
- 47My Brother machine has no power.
- 48Set up a Group for Broadcasting faxes.
- 49How do I know which receive mode to select?
- 50I am experiencing problems receiving faxes. What can I do?