FAQs & Troubleshooting
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37 Results
- 1Can I connect my External Answering Device in another room and still receive faxes?
- 2Can I reduce the size of a received fax on this machine?
- 3How do I connect an External Telephone?
- 4How can I clear the "PAPER JAM" error message?
- 5What is Distinctive Ring and how do I program it?
- 6Can I confirm that the FAX was sent correctly?
- 7My FAX/MFC will not Dial. Why?
- 8Why can't I copy or send? All the keys just beep 3 times.
- 9How does the "FAX/TEL" Mode work?
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 12I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 13How can I clear the "Check Document " error message?
- 14How to clear "Cooling Down" Error?
- 15What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 16How do I improve the copy or fax quality?
- 17What does "MACHINE ERROR XX" mean?
- 18Vertical streaks appear in my copies.
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 20How do I replace the ribbon?
- 21I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 22How do I print the received faxes that are stored in memory? (Fax Storage)
- 23Why are my sent faxes always received with a black vertical line down the page?
- 24When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 25Do I need a telephone line to send and receive faxes with my Brother machine?
- 26Can I print from or scan to Android™ Smartphone?
- 27My Brother machine has no power.
- 28I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 29I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 30What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 31Can I print a report that will show a listing of faxes I sent and received?
- 32How do I know which receive mode to select?
- 33When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 34What does "COMM.ERROR" on the LCD display mean?
- 35Set up an answering machine (TAD) to work on the same line as the fax.
- 36I am experiencing problems sending a fax, what can I do?
- 37How do I program the date and time?