FAQs & Troubleshooting
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37 Results
- 1Why can't I copy or send? All the keys just beep 3 times.
- 2Can I connect my External Answering Device in another room and still receive faxes?
- 3Can I confirm that the FAX was sent correctly?
- 4What is Distinctive Ring and how do I program it?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Can I reduce the size of a received fax on this machine?
- 7How do I replace the ribbon?
- 8What does "COMM.ERROR" on the LCD display mean?
- 9Can I print from or scan to Android™ Smartphone?
- 10I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 11How can I clear the "PAPER JAM" error message?
- 12How do I know which receive mode to select?
- 13My Brother machine has no power.
- 14How do I program the date and time?
- 15Do I need a telephone line to send and receive faxes with my Brother machine?
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 18Set up an answering machine (TAD) to work on the same line as the fax.
- 19How does the "FAX/TEL" Mode work?
- 20I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 21What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 22Can I print a report that will show a listing of faxes I sent and received?
- 23How do I print the received faxes that are stored in memory? (Fax Storage)
- 24How do I improve the copy or fax quality?
- 25My FAX/MFC will not Dial. Why?
- 26What does "MACHINE ERROR XX" mean?
- 27I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 28How can I clear the "Check Document " error message?
- 29How to clear "Cooling Down" Error?
- 30What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 31I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 32When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 33When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 34How do I connect an External Telephone?
- 35I am experiencing problems sending a fax, what can I do?
- 36Why are my sent faxes always received with a black vertical line down the page?
- 37Vertical streaks appear in my copies.