FAQs & Troubleshooting
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165 Results
- 1I cannot print using a HSe cassette.
- 2My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 3I cannot print using FLe tape and get an error message.
- 4P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 5How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 6When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 7When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 8Where can I find my Brother printer's serial number?
- 9Where can I find the IP addresses of my computer and the printer?
- 10How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 11I cannot establish a connection using Wireless Direct.
- 12Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 13Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 14How to insert a ribbon cassette
- 15How do I connect my printer via Wi-Fi®?
- 16Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 17(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18How to insert a tube
- 19Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 20How do I clean / maintain my printer?
- 21How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 22The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 23Using Cable Label Tool
- 24Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 25How do I reset network setting?
- 26How to delete the registry information and files related to the printer driver
- 27The tape does not cut well.
- 28(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 29I cannot print after updating the firmware or font data.
- 30I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 31How do I transfer label templates with P-touch Transfer Express?
- 32Using the Device Settings (for Windows)
- 33Can I apply device setting changes to another printer?
- 34Can I check the printer's usage log?
- 35The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 36(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 37How do I reset the printer to the default settings?
- 38(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39What Android™ mobile application can I use?
- 40Installing the software (for Windows)
- 41How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 42Poor print quality when printing on narrow labels. (iPrint&Label)
- 43Where can I download Brother iPrint&Label? (iPrint&Label)
- 44How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 45How to identify your Operating System (OS) for Windows or Mac
- 46How do I print multiple lines and how many lines can I print?
- 47How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 48I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 49The display remains blank after the power is turned on.
- 50Can I register a program to the printer?