FAQs & Troubleshooting
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139 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2I cannot print using a HSe cassette.
- 3How do I transfer label or slip templates?
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5The tape does not cut well.
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7How do I print multiple lines and how many lines can I print?
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 10What Android™ mobile application can I use?
- 11I cannot print large characters on the heat shrink tube HSe 3:1.
- 12Open LBX files created in P-touch Editor in Pro Label Tool
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14Where can I download the latest P-touch Editor for Mac?
- 15How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 16Printing is not possible. (USB connection)
- 17If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 18The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 19How do I type symbols?
- 20I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 21What iOS mobile application can I use?
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 24Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 25Which brands of Ni-MH rechargeable batteries do you recommend?
- 26Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 27I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 28How do I change the character size?
- 29How do I clear the display?
- 30(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 31How do I reset the machine to the default settings?
- 32I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 33Can my printer use TZ/TZe tapes?
- 34The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 35How can I create a barcode label? (iPrint&Label)
- 36How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 37The tape got jammed or stuck in the printer.
- 38I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 39How do I uninstall the printer driver?
- 40(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 41How to identify your Operating System (OS) for Windows or Mac
- 42How do I make a label with a barcode?
- 43The display remains blank after the power is turned on.
- 44Where can I find my Brother printer's serial number?
- 45How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 46I cannot edit the database.
- 47Poor print quality when printing on narrow labels. (iPrint&Label)
- 48How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 49What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 50How do I set cut options and what features are they?